Best For
stores actively evaluating shipping & fulfillment tooling
lean teams that want a lower-risk free-plan starting point
merchants who prefer apps with a deeper merchant feedback trail
Quick Take
Free plan available
4.9 stars from 3,281 reviews
Launched January 4, 2021
Key Features
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Self-service Returns: Automate return requests to retain revenue and save time.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
About 17TRACK Order Tracking
Automate tracking and returns to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Simplify your returns process with a self-service portal to build loyalty. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care.
What Merchants Think
"Merchants highly recommend this app for enhancing customer satisfaction and streamlining post-purchase operations. It reduces customer inquiries with real-time, multi-carrier tracking and automated notifications, featuring a professional, branded tracking page. Easy to set up and integrates seamlessly with Shopify, it supports a wide range of couriers and offers reliable performance. Merchants also praise the responsive and helpful customer support team."
Rating Breakdown
17TRACK Order Tracking Pricing Plans
Free
- 50 shipments per month
- 5 free returns per month
- Access 2,800+ carriers
- Branded tracking page
- PayPal integration
- Dropshipping mode
- Custom shipment alert
- Includes a 14-day Premium trial
Basic
- 200 shipments per month
- 10 free returns per month
- Customize tracking page
- Tracking number redirection
- Shopify shipping status and emails
- Email notifications
- Basic analytics
Pro
- 1000 shipments per month
- 50 free returns per month
- Seller notifications
- Shipments export
- Multilingual email notification
- Remove 17TRACK branding
- Multilingual tracking pages
- Estimated Delivery Date (EDD)
Premium
- 2000 shipments per month
- 100 free returns per month
- Customize email triggers
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Split order email notifications
Categories & Features
Integrations
Alternatives & Buying Guides
Shopify Apps for Order Tracking
17TRACK is the strongest broad benchmark in this set, ParcelPanel is a credible modern challenger, and Shiprocket matters most when the workflow is more tightly tied to shipping operations and regional logistics.
Best Delivery Integration Apps for Shopify
17TRACK is the strongest order-tracking benchmark in this set, ParcelWILL is a credible alternative with similar merchant proof, and Shiprocket matters most when the store needs a carrier-led shipping operations layer rather than a pure tracking app.
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Category Links
Shipping & Fulfillment apps
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Languages
Developer & Support
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