Return Prime:Return & Exchange
Returns & exchanges platform for growing D2C brands
Best For
stores actively evaluating shipping & fulfillment tooling
lean teams that want a lower-risk free-plan starting point
merchants who prefer apps with a deeper merchant feedback trail
Quick Take
Free plan available
4.8 stars from 677 reviews
Launched October 8, 2020
Key Features
- 77% of merchants achieve 3X+ ROI with Return Prime
- Increase CLTV by 25% & save 3,500+ operational hours/year with deep automations.
- Recover up to 21% of return value through exchanges, store credits & upsells.
- Self-serve returns portal, fewer support tickets & faster resolutions.
- 99.5% uptime. 100+ integrations. 24×7 support.
About Return Prime:Return & Exchange
Return Prime is a returns & exchanges platform for growing D2C brands. Automate returns, reduce refunds, and recover revenue with Exchanges, Store credit, Upsells, all of this without hurting CX with an extensive all in one self serve returns platform. Launch a branded portal, integrate with 100+ tools, and automate workflows from approvals to updates. Delivering enterprise-grade capabilities at SMB-friendly pricing. Built for scale with reliable systems and 24×7 support.
What Merchants Think
"Merchants highly praise this app for its exceptional customer support and user-friendly interface. Its automation features streamline the returns process, reducing manual labor and enhancing efficiency. The flexible pricing structure is cost-effective, adjusting to different business sizes. The app encourages exchanges over refunds, helping retain sales and reduce return rates. Features like customizable email templates and integration options enhance the user experience and improve customer"
Rating Breakdown
Return Prime:Return & Exchange Pricing Plans
Free
- 5 Free Return Requests
- Branded Returns Portal
- Return Management Software
- Automated Return Labels
- Email Notifications
- Return Window, Reasons & Policies
Grow
- 15-days Free Trial
- 60 Requests per Month
- All Free Features
- Automated Workflows
- Variant or Product Exchange
- Custom Upsell
- Carry Forward Discount
- 24*7 support
Grow & Boost
- 15-days Free Trial
- 180 Requests per Month
- All Grow Features
- Single Return, Multiple Exchanges
- Integrate Logistics & Payment Providers
- Return Portal in Multiple Languages
- Incentives for Store Credit Refund
- In-store Returns
Scale
- 15-days Free Trial
- 450+ Requests per Month
- All Grow & Boost Features
- Integrate with WMS of Your Choice
- Refund via All Methods
- API Access
- Cancel Return
- Dedicated Account/Revenue manager
Categories & Features
Integrations
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Languages
Developer & Support
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